Although faults with batteries are very rare, occasionally we get items that are faulty after purchase. We aim to handle all faulty items returned to us as quickly as possible to avoid inconvenience to you. We strongly suggest checking that your battery is where the fault lies as in many cases it could be a faulty alternator that is causing the indicated problems with the battery. Many batteries returned to us for test are simply flat and need recharging!
Contact us first to explain the fault.
In any case, you can go to customer zone and send the form in the related order to process guarantee
To return the goods, package the items securely, in accordance with all relevant regulations.
DON'T SEND BATTERIES TO US WITHOUN PREVIOUS AUTHORIZATION
You have to include serial number. It could be found at front or back sides or at top of the battery:
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